Questions
Questions
What customers of The Travel Book ask, answered plainly.
How do I start a trip request?
You can start on WhatsApp, by phone, or with the form on this website: tell us the place, your dates and how many people are travelling, and we reply with options.
What does a quote from you include?
A quote includes the rooms you will stay in, the meal plan and the transfers, the same details we publish on each package page.
Are the prices on this website current?
No: the Maldives package prices shown were published in November 2023 and are not current offers, so ask us for today’s price before you decide.
What happens if I need to cancel?
Our terms and conditions set cancellation charges by how close to check-in you cancel: 25% of the package cost from the date of booking up to 30 days before check-in, 50% from 30 to 15 days before, 75% from 15 to 7 days before, and the full amount with no refund inside 7 days or on a no-show.
Is my advance payment refundable?
Our published terms set cancellation charges by how close to check-in you cancel, but do not state a separate advance amount, so ask us before you pay how much advance your booking needs and what it covers.
Do I need a visa for my destination?
It depends on the country: entry rules, visas and arrival forms differ for each place, and we list them for Indian passport holders on our travel rules pages.
Can you arrange vegetarian or Jain meals?
Yes: Google reviewers describe resorts arranging this on request, including one traveller who wrote that the resort chef and restaurant manager gave “special treatment” to provide Jain food.
Will you book my flights?
Some of our Maldives packages are priced with flights included and some without, shown on each package page, and you can ask us to include or leave out flights when you request a quote.
Can I visit your office?
Yes: our office is at Unit No 102, First Floor, Vishwadeep Tower, Janakpuri District Centre, Janakpuri, New Delhi 110058, open monday to saturday, 9 am to 8 pm (closed on sunday).